ServiceNow provides exceptional abilities for custom application development, which aims to automate any business processes or service provisioning just within hours.
If you have complex business processes or need service provisioning – this is where custom application development comes into place.
This may be a business application, like a case/record management system for Legal, Finance, Accounting, Administration etc. or a system application for IT operational activities, audit, document management etc.
Usually we use project-based approach for ServiceNow application development. We start with business analysis and requirements gathering, then provide you with a functional prototype. Once it’s approved, we start development, QA and then support you through UAT and production deployment.