# ELIN Software

> ELIN Software is a U.S.-based software engineering company headquartered in the Washington, DC area. It builds production AI systems (chatbots, voice agents, workflow automation, agent orchestration, RAG and knowledge graphs), brings 15 years of ServiceNow engineering, and delivers technology for U.S. federal and state government agencies and their prime contractors.

- Email: info@elinsoftware.com (subject: "Request for Information")
- Location: Washington, DC metropolitan area, United States
- Experience: 20+ years of software engineering; ServiceNow since 2011

## Practice areas

- [AI: architecture, design, automation and orchestration](https://elin.software/llms-full.txt): chatbots and assistants, voice agents, workflow and agentic automation, multi-agent orchestration with MCP, RAG and enterprise search, knowledge graphs and GraphRAG, data management for AI, evaluation and LLMOps. Model- and cloud-agnostic, including government cloud and on-premises.
- [ServiceNow](https://elin.software/llms-full.txt): 15 years of custom scoped applications, implementations (ITSM, ITOM, HRSD, CSM, SecOps, IRM, SPM), integrations (REST, IntegrationHub, MID Server), Flow Designer automation, Now Assist and AI Agents, UI Builder and Service Portal, upgrades and ongoing support.
- [U.S. federal and state government](https://elin.software/llms-full.txt): AI and ServiceNow delivery for federal and state agencies, as a prime or a subcontractor, designed around FedRAMP, NIST SP 800-53, NIST AI RMF, StateRAMP/GovRAMP, Section 508 and ATO documentation needs.

## Docs

- [Full company description](https://elin.software/llms-full.txt): everything about ELIN Software in one plain-text file, including services, technologies, government work, engagement models, FAQ and contact details.
- [Home page](https://elin.software/): the one-page business card.

## Optional

- Capability statement and registration details (UEI, CAGE, NAICS, contract vehicles): available on request at info@elinsoftware.com.